Excellent customer service. Very friendly and professional. Flowers are beautiful and delivey was perfect and the driver also Very friendly. I would highly recommend Terrafolia Thank you Alessandro

Je commande à l'occasion chez Terrafolia. J'ai commandé un bouquet de 12 roses de couleur Pastel pour la St-Valentin. Non seulement les prix sont devenus exorbitants, il n'y avait que 9 roses et non 12 tel qu'affiché et elles sont toutes de la même couleur et non Pastel tel qu'affiché. Je trouve cela de la fausse représentation. J'avais déjà commandé des bouquets qui ressemblaient bien aux photos indiquées sur le site mais cette fois-ci, je suis vraiment déçu! Dommage pour le prix. J'ai essayé de téléphoner mais sans réponse. Je peux comprendre qu'un 14 février est une grosse journée. En espérant un retour de votre part. Brian *EDIT* Après avoir communiqué par courriel avec Terrafolia, ces derniers m’ont contacté pour un petit dédommagement. Ce qui est apprécié considérant que ce n’est pas eux mais un autre fleuriste associé qui a fait l’erreur pour la livraison dans mon secteur. Merci à Elle pour son professionnalisme.

I had a wonderful shopping experience at Studio Foliage. We were greeted right away and the staff was very helpful and knowledgeable. I highly recommend this store!

Thank you so much terrafolia. I came in and ordered 6 arrangements for my beautiful mom's funeral. This was the first time I was ever in charge of the flowers for our family members. You took charge and care of everything and I cannot express gratitude enough for your beautiful arrangements....on time and no difficulties whatsoever. You made things so easy.

It is my pleasure to say thank you to Elle & Nancy, who demonstrated their ability to deliver absolute unmatched customer service, my life experience as one who had the responsibility for providing customer service as well, I know what it takes to have your client contented with ones service. For instance, Elle & Nancy, have as a team, a true understanding and grasp on the essential concept of customer service, which is pertinency. They attend to the needs of their client by listening, asking pertinent questions with respect to the desires and expectations of their client, me, Mr. Fabian Trotman, all while preforming their duties with sincerity. Their similes warm your heart. I am currently a transport adapted (T.A.) client of the STM, I sometimes walk with a cane. Elle & Nancy were observant of my physical limitation during our interactions. Nancy offered me a chair to sit while they prepared my arrangement, which I graciously accepted. Elle reassured me that eventhough their establishment closes at the particular hour in which my T.A. vehicle was supose to arrive for my departure, that she would not abandon me in the cold in order to wait for my ride home. I truly apreci-Love, everthing that Terrafolia Flowers did to make my experience it their store an excellent one. My friend, loved her gift which the team of Elle & Nancy arranged. Thank you Terrafolia Flowers, you made my day and my friend's birthday gift one she will never forget. In return my friend gave me two of the warmest & biggest hugs that anyone can recieve. Thank you again, Elle & Nancy of Terrafolia Flowers' Fleuristes' team!

Very trustworthy source of roses. They can build a beautiful bouquet in minutes. Great job!

We couldn't be happier with Terrafolia! We live out of province and have ordered flowers for my Mother on many occasions. The staff are wonderful to deal with. They are friendly, professional and joy to deal with. Today I was served by Elle, and she was fantastic! Their floral designers are great too! Each time we order flowers, the bouquets get rave reviews from the family. Thank you all.

I would give 10 stars if I could! Great selection of flowers and amazing service. Special thanks to Elle who crafted a beautiful bouquet with the amazing blue Rose 🌹💐!!!

I ordered flowers from abroad to be delivered on the West Island. The service was excellent and the lady taking my order was very nice and helpful. The flower bouquet was also very pretty.

Best service and stunning flowers. We just used had our wedding and all the flowers used were from Terrafolia. From the day we met Joe we felt at ease and comfortable having him & his team a part of our special day. They exceeded our expectations. The quality service and price cannot be matched. We highly recommend you give them a try. Thank you Joe & his wonderful staff ❤️

Service impeccable, je recommande. Livraison en temps et en heure, conforme à la commande en ligne 👍

Excellent service and prompt! More professional and responsive then Lelili Fleurs which were late and the owner was not compassionate. Terrafolia is your choice for florist in Laval! Nancy was pleasant and had class. She cares about the customer. This is your only option in Laval 💐

Beautiful bouquet of flowers for my mom's 60th. It's pricey but totally worth it. Friendly and helpful staff!

took a long time to be served and it was expensive for the size of the bouquets however the flowers lasted a good amount of time and were nice

Thank you Elle for the wonderful service!

Staff is so friendly and helpful!

We ordered the sympathy heart wreath online for a funeral, and when I called in to check some details, I was bummed to learn that the heart wasn't available. However, the gentleman informed me that they would do a circle wreath that would look as much like the photo as possible. The arrangement turned out even more beautiful than I'd expected. The flowers were so colourful and fresh. They just radiated serenity and love - a true reflection of our beloved deceased person. The ribbon and card were also done perfectly. We couldn't be at the funeral in person, but seeing our wreath at the site through photos on such an important day made us feel like we were part of such a monumental moment. Thank you for such a fine quality product, for delivering on time, and to the gentleman on the phone, for fixing little details for me. Today, your flower shop has brought warmth to many.

We live in Boston (originally from Montreal) and whenever we are able to return "home" we buy flowers for our mothers at Terrafolia. With the past 2 years of Covid, travel back has been very difficult and we have had to call in orders for multiple occasions (sometimes very last minute). The staff always takes my phone calls to discuss the bouquet (even if they sound busy) and prepare beautiful arrangements. Thank you

The best. Always kind, acknowledge of what you need and how they can help you. Wide range of choices as well.

Wonderful selection! A big thank you to Danika for being very patient and courteous. We had a very complex order but all expectations were exceeded. Definitely will be returning.

Always an amazing service and the most beautiful bouquets!

Just popped in today to get some flowers for my wife. The lady who was there was very helpful and made me a beautiful bouquet. My wife was blown away! Thank you, I’ll be back!

Update: Got a floral arrangement upgrade, which is nice and looks pretty. Per staff, driver had a flat tire. I called at 12:15 EST to check if flowers can be delivered on the same day. I was reassured by the staff that it can and they suggested to place the order ASAP. I have already entered all the info in the order before calling and just wanted to have it confirmed that flowers will arrive the same day. That didn’t happen. Just found out my order wasn’t even sent out yet. This is pretty disappointing considering the fact that I have been ordering flowers from these guys since 2018.

Great staff and beautiful flowers and arrangements!

Wonderful service, great friendly stuff and a lot of fresh flowers 🙂

Exceptional bouquets and friendly, customer-centric service from the team at Terrafloria - every time. Top marks from our family. A special shout out to Elle for today's arrangement.

Staff is very friendly and the flowers are very nice and look really fresh.

The lily bouquet arrived as ordered and looked lovely (purchased the deluxe array) on a Friday but by Monday the lilies had started to turn brown and now, by Wednesday, there is more brown than white. I wanted to provide an update. We were contacted by Terrafolia and they could not have been any nicer. A new bouquet was sent the next day. Thank you for the excellent customer service.

One of best florists in West island, Montreal. Very well located and accessible, excellent quality and services. It is recommended for ure next occasion or event